Restaurant and Retail Food Delivery
Driver Covid-19 Training
http://transcert.litmos.com/online-courses/register/1908474
In a 2018 meeting of the Association of Food and Drug Officials, home food delivery services drew great interest due to potential for driver services to result in consumer level food safety outbreaks because of the lack of industry and governmental food safety controls. The corona virus has significantly added to the need to protect drivers and consumers.
This simple forty-minute training will provide all concerned with basic home delivery corona virus prevention training designed to protect this critical part of the food supply chain.
Luckily many of the critical sanitation and other controls previously developed for food safety help to prevent corona virus as well. Now is the time to establish and require preventive training that will also help reduce driver absenteeism and turnover during these critical times.
While consumers may hold the brand accountable for failures, restaurants, retail outlets, delivery companies and drivers share in the responsibility to protect all supply chain participants. From the drive through line through the driver and into the consumer’s home, human lives are on the line.
The food home delivery exploding market means that retail and restaurant chains are establishing systems designed to provide consumers with convenience service solutions. Along with this new demand, enforcement of “last mile” food safety regulations mean that the food and food delivery industries have a primary responsibility to prevent food safety and corona virus outbreaks. The lack of a standardized training program to protect food deliverers and consumers is a significant hurdle that can easily be overcome.
The link between the store and the consumer is the driver of the vehicle acting as a carrier between a supplier and a receiver with the store, delivery company and driver assuming liability for the delivered product.
Training for all personnel involved in the transportation of perishable foods up to the store level is now mandatory while regulations covering the transportation of foods beyond the store level are yet to be established.
The Sanitary Cold Chain (http://www.SanitaryColdChain.com) has taken a leadership role in training thousands of food transportation trainees from all over the U.S. and has now developed a 1-hour training program designed to introduce individual contracted and employee automobile drivers and others involved in home food delivery. The training combines good corona virus, food safety and transportation problems and solutions to help educate drivers regarding their role in preventing outbreaks.
At the end of this one-time one-hour training, a training certificate is awarded in the name of the individual completing the training.
Drivers will be safer and more in control of their environment.
Standardized Food Delivery Driver Training Content
Why Home Food Delivery is a Critical First line of Defense Job
How the Industry Works
The Fear Factor
The delivery process and virus Contamination flow
Food Preparation
Packaging
Driver food pickup
Transportation
Delivery
Driver and Consumer Protection Basics
Sanitation
Hand washing and not touching the face
Social Distancing
Packaging
Feeling sick?
Sanitizing the vehicle
Temptations to “sample” food
Face masks
Coughs and sneezes
Take your temperature
Summary: What to do to protect yourself and your customers.
Prevent the delivery of the corona virus to your customers. Reduce driver turnover when they know how to protect themselves.
Companies seeking to reduce their liability for potential corona virus and food safety outbreaks may choose one of two options designed to increase driver food safety knowledge and competency. Training downloads are available on PCs, Tablets or cell phones. Company/driver training options are currently offered as described below. Cost per trainee is $10.
Option 1 – Company pays and controls training certificates
Online training is delivered against a company PO (company pays per trainee rate)– drivers login for free, take training and the Sanitary Cold Chain delivers certificate and record sheet (lists all trainees each month) to the company – billing is monthly along with list of drivers and training completion dates.
Option 2 – Driver pays and controls certificate
Drivers register and login to the TransCert training website, pay (using a credit card to PayPal), take the training and print off or save their own certificate. Copies may be delivered to the supplier company.
Course Login Link: http://transcert.litmos.com/online-courses/register/
Documentation is a critical factor. Training certificates should be maintained by the company or the driver.
Whether the driver is subcontracted or an employee, the supplier company is considered responsible for delivery food safety. Basic driver training will help protect company brands against potential lawsuits and increases in insurance costs.
For more information about the Sanitary Cold Chain’s TransCert Delivery Driver Corona Virus and Food Safety Training, please contact: training@sanitarycoldchain.com
About the Sanitary Cold Chain:
The Sanitary Cold Chain (http://www.SanitaryColdChain.com) has been in the food safety training business for the past 7 years. The company delivers online and live webinars and seminars focused on preventing food safety problems from arising through food transportation processes.
Contact Dr. John Ryan jryan@sanitarycoldchain.com (Ph: 386 837-7375)
